A 50% deposit, calculated on the estimated total cost of our services, will be required to guarantee your booking. Once we receive your Booking Request Form, we will estimate the cost of our services and will contact you for confirmation and for deposit via credit card. This deposit will then be applied towards the total charges at the time of our service.
Should you need to cancel our services, a cancellation notice must be received at least 72 hours prior to your initial pick-up time for a full refund. Please note that during high demand periods, such as New Year's Eve, we may need to hold back a percentage of the initial deposit to cover potential loss of booking. If a cancellation is received less than 72 hours from the initial pick-up time, an amount equal to two hours will be retained to cover potential loss of booking.
Please pre-book our services for airport pick-ups. We will monitor flight arrival times and will readjust our pick-up times based on flight delays whenever possible.
Please note that our main contact person for your group will be responsible for all repairs pertaining to any damage to our property caused by any member of your party, so please encourage your group to act responsibly while enjoying your ride in our limousine.